The Country Club Member Rewards

Earn Membership Points by using your membership card when you eat, drink or play The Country Club St Georges Basin & Vincentia. When you earn enough points within a 3 month qualifying period you’ll take your membership to the next level and enjoy those benefits for at least 3 months.

All club members are opted into the program by default and automatically allocated into their respective tiers as of July 3, 2017. Should a member have any questions about the program or wish to opt-out of the program they are encouraged to contact club reception.

Please see below a quick guide to the program with frequently asked questions below, members are also encouraged to read the full terms and conditions if they have any further questions.

FAQs

How do I know what level I’m in?

When you swipe at the kiosk at either of our clubs, it will tell you what level you currently are.

How can I go up a level?

Members will go up a level when they earn enough qualifying points within a 3-month qualifying period. You earn qualifying points when using your member card around the club.

When are the qualifying periods?

Qualifying periods are 1st July – 30th September, 1st October – 31st December, 1st January – 31st March, 1st April – 30th June

Do bonus points I receive contribute towards my qualifying points?

No, qualifying points can only be earned by purchasing items around the club or playing a gaming machine with your card inserted.

When am I promoted to the next tier?

If a member meets the required number of points within a qualification period, they will be promoted to the next tier on the first business day of the next qualification period. For example, if they meet the points requirements between July – September then they will be promoted to a new tier on the first business day of October.

How are free meals and free drinks awarded?

Free drinks are awarded via vouchers through the kiosk. Free drink vouchers are all awarded at once, free meal vouchers are issued at a maximum of 1 per day until that member has reached their monthly allowance, they will then need to wait for the first calendar day of the following month to begin receiving tickets again.

How are the birthday bonuses awarded?

Bronze level free drinks will remain being awarded through the kiosk. Birthday bonuses for Silver – Diamond will be automatically credited to the member’s card if they swipe at the member’s terminal during their birthday month.

How do guests claim their free show tickets?

Simply purchase your tickets as normal and inform the front desk that you wish to claim your free member rewards show tickets. Note that ticket limits are per financial year, members are restricted to one ticket per show within their allowance, must be within a tier with allowance remaining when booking tickets and can only purchase tickets that have been released for general sale.

How do guests opt out of the program?

Guests opt-out by visiting club reception, see further in this manual for instructions on how to do so.

How do guests claim their free Christmas Hamper?

Free Christmas hampers will be automatically allocated to members that are within the platinum and diamond tiers within the month of December. If a member has dropped to a lower tier within this month or been promoted to within the platinum and diamond tiers in January they do not qualify.

Where can I read the full terms and conditions?

You can download the full terms and conditions here and download the full brochure of benefits here.

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